Job Description

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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether its helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department Overview

The Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings.

Job Description

Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The Software & Services group builds on this to create leading end-to-end mission critical operations for Government & Public Safety Communications customers. This position with our local NYC team is focused on Next Generation Call Management Solutions. Our VESTA Router Service provides 9-1-1 Authorities the cornerstone to their NG9-1-1 transitions in a way that fits their resources, budgets and timelines. Our commitment to standards and our flexibility, transparency and geospatial routing infrastructure for regional or statewide deployments add up to a sound investment with new capabilities to safeguard citizens.

Our Company has an outstanding track record of success and strives to build long term relationships with our customers. Customer satisfaction is given great emphasis and we strive to build a trusted advisor relationship with every customer.

The Software & Service Implementation team comprises Project Management, System Engineering, Field Engineers and Operational Support personnel working together in a high performance culture, often with demanding cycle times and high customer expectations because we are working on mission critical communication systems.

This Senior Staff Systems Engineer position will take responsibility for and oversee technical aspects of assigned projects from award until system acceptance.

This involves:

* Acts as the technical lead in gathering and validating requirements for all assigned projects/products.

* Lead technical requirements tracking through the use of RTVMs.

* Generates system-level specifications and designs.

* Provides technical expertise for the resolution of complex problems. This could involve in depth analysis including the use of sophisticated analysis tools.

* Solicits input from the Software Architects during the development of a system specification.

* Participates in software architecture design reviews and test plan reviews to ensure compliance to specified requirements.

* Periodically meets with customers and potential customers to discuss requirements.

* Develops integration and test processes and policies.

* Defines, specifies and/or recommends test tools and scripts necessary to accomplish integration and test activities.

* Provides Estimates of Effort for defined test activities including plan, forecast and actual test execution and defect identification rates.

* Assists in developing test plans and procedures.

* Ensures reviews and audits addressing quality aspects are conducted at various points in the testing cycle.

* Ensures verification tests including features, reliability and performance testing are conducted.

* Ensures test defects are documented and maintained in Action Request tracking database, serving as the owner of this process within the company.

* Conducts reviews of test plans and procedures to ensure conformance to department policies and processes.

* Integral part of customer issue escalation process.

* Establishes or helps establish documentation standards to be followed for documents and articles produced or edited by technical staff.

* Organizes material and completes writing assignments according to set standards regarding order, conciseness, style, and terminology.

* Prioritizes multiple tasks and projects and keeps team members and supervisor apprised of status.

* Ensures accuracy and completeness of technical documentation.

* Reviews documentation of other technical writers as requested and provides guidance and answers questions on their assignments, company products, and related technology.

Travel may be required for all project phases, from design through final acceptance.

**Must be able to obtain background clearance as required by government customer**

Specific Knowledge/Skills:

* Bachelor's Degree (BSEE/BSCE preferred)

* 5+ years of Systems Engineering or Wireless Communications experience.

* Experience in Public Safety communication systems.

* Familiarity with Legacy and Next Generation 911 Call Handling systems a plus.

* Experience directly working with end-user customers.

* Excellent communications skills and the ability to present complex topics to nontechnical audiences.

* Self motivated and able to maintain focus in a pressured environment.

Basic Requirements

* Bachelor's Degree

* 5+ years of Systems Engineering or Wireless Communications experience

Travel Requirements

10-25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.