Job Description

Position: Assistant Vice President - Dental Network Development

Job Location: Bridgewater, NJ or any other location in the US

Department: With over 1,500 MetLife employees delivering value to over 50,000 U.S. customers and approximately 41 million U.S. employees and their dependents, Group Benefits serves as a key growth engine for MetLife. Strategically aligned to three foundational pillars - Advocacy, Expertise, and Simple & Easy - Group Benefits is focused on helping employers unlock the greatest value from their benefit programs, brokers build long-term relationships with their clients, and employees achieve financial wellness.

The Role: The Assistant Vice President of Network Development directs the daily operations of the in-house dental product Network Development Specialist Team and Network Data Team. Manages results as it pertains to adding dentists to the Dental PPO and DHMO programs, acts as the liaison to the Dental Operations and Contracting Unit, the Center of Excellence sales support organization and the training and development of staff that will ensure maximum results. This position also will provide market facing support of MetLifes dental products to drive market positioning in conjunction with the Vice President of Dental Product and Pricing to drive the products financial results for the market segments.

Key Responsibilities:

* Manages in-house Network Development operations teams responsible for developing and maintaining the Preferred Dentists Program (PPO) network of dentists nationwide through mail, telephone and onsite visits as deemed necessary and determined by the regional Network Development Specialists in support of regional and national sales organizations.
* Manages in-house Network Development operations teams responsible for developing and maintaining the Dental Health Maintenance Organization (DHMO/DMO) network of dentists nationwide through mail, telephone and onsite visits as deemed necessary and determined by the regional Network Development Specialists in support of regional and national sales organizations.
* Supports all Dental Product Management initiatives as it pertains to the dentist network
* Provides in market positioning for sales support activities including participation in sales finalist presentations, Broker and Consultant MetLife positioning presentations, and direct presentations to MetLife group dental customers as well as industry presentations.
* The individual will need to focus on taking market driven experiences and combine them with business management experiences to drive strategic, sustainable revenue and earnings growth.
* Monitors and identifies market trends (both products and services) to drive new business opportunities.
* Helps to set the direction of market support and positioning with MetLifes Center of Excellence sales support organization and sales organizations with product and market knowledge
* Develop and maintain industry relationships that show MetLife in a leadership position
* Partners with product development and delivery initiatives related to Dental growth strategies.
* Partners with key business area leads (i.e. operations, technology, training, compliance, legal, and sales) involved in supporting and promoting all Network products.
* Coaches the Network Development and network Data teams and participates in decisions regarding hiring, firing, promotions, performance and compensation management, and training and development.
* Performs other duties as assigned or required.

Key Relationships:

* Reports to: VP of Supplemental Health Product
* Direct reports/team: 4
* Key Stakeholders: Product and Pricing Sr Leadership Team, Group Benefits Market Heads

Candidate Qualifications:

Essential Business Experience and Technical Skills:

* Bachelors degree or equivalent experience. DDS or DMD degree not required but preferred
* 7+ years of Dental Network development experience and Dental market experience.
* Advanced knowledge of group insurance industry, competitive landscape, and keeps abreast of industry trends.
* Expert understanding of the dental market segment.
* Strong analytical, complex problem solving, decision-making and strong leadership skills.
* Excellent communication both verbal and written.
* Excellent planning, organization, and project management skills.
* Focuses on customers, manages performance effectively and inspires a shared vision.
* Prefer understanding of regulatory and legislative environment and impact to insurance products
* Ability to work as an effective partner with various management levels and across functional areas.
* Must be a significant change agent and innovator to drive meaningful change in all areas of the organization (focus is on effectiveness and efficiency in a balanced way).

MetLife Success Principles

* Thinks Strategically - Sets direction aligned to the companys strategy, applying external and global perspective to meet local and global needs.
* Motivates People - Gains people commitment to achieve business objectives through clear communication of the companys vision and flexing leadership styles to inspire high performance.
* Creates Partnerships - Authentically builds trusted relationships and collaborates across global, diverse and multi-functional teams to successfully drive business objectives.
* Seizes Opportunity - Seeks new opportunities and ways to create balanced business growth while improving operational capabilities.
* Focuses on Customers - Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.
* Drives Results - Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.