Job Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Software Engineer

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

As part of an exciting, fast paced environment developing digital identity and security solutions in the mobile and e-commerce space, this position will provide technical expertise within the development lifecycle for new products and services.
Digital Identity: Everything you need to prove you are you is right in your pocket! Digital Identity is a digital wallet for holding personally identifiable information, such as Driver's License and Passport. Digital Identity ensures you are in control of your information and will only release it upon your consent. Digital Identity is an important asset, and Mastercard ID Service helps to keep it in your control.

Are you interested in re-defining how MasterCard does digital identity today?
Have you ever brought a product to market on a global scale?
Are you motivated to stay on cutting edge of technology?

POSITION RESPONSIBILITIES
Engage in and improve the whole lifecycle of servicesfrom inception and design, through deployment, operation and refinement
Review deployment documents and quality metrics for releases
Support services before they go live through activities such as system design consulting, capacity planning, and launch reviews
Manage Release Dates Create the Release Calendar for the year, including milestones (Stage windows, MTF windows, Freeze Dates, PROD Dates, etc.)
Remedy Management
o Change ticket management
o Change ticket template creation
Impact of releases Feature Review Meeting, Production Readiness Meetings, Pre-Release Executive Summary, Executive Summary, Post Mortem Meetings
Analyze release activities of the platform and provide a feedback loop to development teams on operational gaps or resiliency concerns
Risk Management for code drops
Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating
Coordinate releases with other Mastercard teams
Maintain release notes
Maintain services once they are in production by measuring and monitoring availability, latency and overall system health
Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity

All about you

Bachelor's degree
IT project or release management experience
Hands on Experience with Agile, SAFe, Scrum, and related methodologies
Fluent in Microsoft Office Suite and Agile related tools
Excellent verbal and written communication skills
Strong analytical, communication, and problem-solving skills

Due to COVID-19, most of our employees are working from home. Weve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know were all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.