Job Description

This postition is anticipated to start in July, 2021

GENERAL SUMMARY/OVERVIEW STATEMENT:

The Genetic Counseling Assistant (GCA) provides support to a team of cancer genetic counselors at the Massachusetts General Hospital Center for Cancer Risk Assessment (CCRA). The CCRA identifies families that may have a hereditary cancer syndrome and provides genetic testing, screening and support. Responsibilities of the GCA include clinical, research and administrative duties. Individuals in this position will gain first-hand knowledge of patient care related to the field of cancer genetics.

Administrative Responsibilities

-Package and ship clinical testing specimens

-Perform data entry and maintenance of internal genetics databases

-Maintain stock of testing kits, patient handouts and other supplies

-Act as liaison between genetic testing laboratories, health insurance providers, and genetic counselors

-Provide administrative support to GC colleagues to develop patient education materials and patient-centered educational events

-Follow HIPAA guidelines for the management of patient privacy and confidentiality

Clinical Responsibilities

-Communicate with patients, as necessary, related to clinical care

-Complete genetic testing requisition forms, including interpretation of patient pedigrees and assignment of diagnosis and procedure codes to ensure accurate billing

-Track the status of ongoing communication with clinical laboratories related to coverage and progress of genetic testing

-Navigate electronic health record and clinical databases to obtain clinic notes and family history information to satisfy insurance authorization requests

Research Responsibilities

-Verify accuracy of study forms and data and update study forms per protocol

-Obtain, compile and enter demographic, clinical and necessary study data into study electronic data capture system

-Assist patients with navigation of tablet-based decision aid for genetic testing

-Contact subjects to complete study surveys via telephone

SKILLS / ABILITIES / COMPETENCIES REQUIRED:

-Must be able to communicate effectively (both oral and written) with clinicians and patients.

-Must be able to work independently

-Must be able to work collaboratively as part of a team in a busy clinical practice.

-Must be comfortable transporting sealed biological specimens.

-Handle confidential and sensitive information with care.

- Proficient in MS Word and Powerpoint

-Skilled in MS Excel

-Excellent attention to detail

-Ability to work both independently and as a member of a team

-Comfortable working with a diverse population and interacting with medical personnel.

-Good communication, organizational skills, and attention to detail are essential.

-Requires the ability to take initiative and troubleshoot.

QUALIFICATIONS:

-Bachelor's degree required. Bachelor's degree in biology, genetics, or related field preferred.

-Administrative experience in a medical office is a plus.

-Experience working with patients is a plus.

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
EEO Statement
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged