Offices Services Associate
Posted on: 23 Feb 2021
Houston, TX
Job Description
We are seeking to fill the Office Services Associate role. This individual should be someone who has a desire to learn the various roles associated with being part of an Office Services team in a corporate financial services setting. Candidates should also have a strong client services background which will help foster a welcoming and professional environment, working in a high profile position. Responsibilities include.
Principal Responsibilities
* Meet and greet clients and visitors as needed
* Create and modify documents, and prepare reports using Microsoft Office
* Setup and coordinate meetings and conference rooms; clean conference rooms after meetings
* Follow procedures to run print jobs, punch, and bind printed materials
* Performs key ops procedures on office reprographics equipment
* Troubleshoots problems with reprographics equipment and places service calls as required
* Receives, sorts and delivers incoming mail
* Prepares overnight deliveries, affixes postage to outgoing mail, and maintains records on postage
* Performs regular mail runs
* Maintain inventory of office supplies and order supplies when needed
* Coordinates work orders, vendors, and purchase orders
* Coordinates messenger services/deliveries
* Perform other duties as needed including coverage for other business service functions at the site.
* Helps with office moves
* Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing
* Maintain hard copy and electronic filing system
* Other duties as assigned including coverage for other business services functions within the site.
* Handles sensitive and / or confidential documents and information responsibly, and with integrity
* Fulfilment of document scanning requests
* Cross train in all service areas and provides backup support as needed.
* Communicates professionally via email and verbally
* Ensure all work is performed according to client specifications, meeting and exceeding expectations.
* Deliver support for specialty projects as required.
* Monitor and maintain customer and RR Donnelley policies and procedures.
* Other duties as assigned including coverage for other business services functions within the site.
* Support two locations with the above responsibilities as needed.
Shift Available Monday-Friday 7:30 - 4:30
Required Skills
* 2-3 years' experience in similar service
* Ability to work overtime as needed
* Ability to handle sensitive and/or confidential information.
* Ability to work well with others in a team atmosphere
* Experience in navigating a high-profile, high-paced environment
* Proven customer service skill set that exhibits the desire to go above and beyond to deliver top-notch service.
* Provide premiere service to clients with a can do attitude.
* Excellent written and oral communication
* Microsoft Office Suite including proficiency in Word, Excel, PowerPoint and Outlook.
* Ability to problem solve, rationalize and mitigate/manage obstacles presented.
RR Donnelley is an EEO/AA including Vets and Disabled Employer
R.R. Donnelley
Chicago, IL
R.R. Donnelley & Sons Company, an integrated communications provider, enables organizations to create, manage, deliver, and optimize their multichannel marketing and business communications. It operates through Business Services and Marketing Solutions segments. The Business Services segment offers commercial printing products and branded materials, including manuals, publications, brochures, business cards, flyers, post cards, posters, and promotional items; and specialized transportation and distribution services.
It also provides customer billings, financial statements, healthcare communications, and insurance document statement printing services; distribution, shipping, healthcare, durable goods, promotional, and consumer product goods packaging labels; and packaging solutions, including rigid boxes and in-box print materials for clients in the consumer electronics, life sciences, cosmetics, and consumer packaged goods industries. In addition, this segment offers workflow design, assembly, configuration, kitting, and fulfillment services for clients in the consumer electronics, telecommunications, life sciences, cosmetics, education, and industrial industries.
Further, it provides invoices, order, and business forms that support the private and public sectors; and outsourcing services, such as creative services, research and analytics, financial management, and other services for legal providers, insurance, telecommunications, utilities, retail, and financial services companies. The Marketing Solutions segment offers direct marketing, such as audience segmentation, creative development, program testing, print production, postal optimization, and performance analytics for large-scale personalized direct mail programs; and in-store marketing, digital print, kitting, fulfillment, digital, and creative solutions and list services. It operates in the United States, Asia, Europe, and internationally. The company was founded in 1864 and is based in Chicago, Illinois.
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IndustryBusiness Services
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No. of Employees39,500
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Website
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Jobs Posted4448
