Job Description

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Purpose and Passion Comprehensive Benefits Life-Work Integration Community Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, were solving some of the most important healthcare industry challenges. Together, were one global team committed to making a difference in peoples lives around the world. This is a place where you can find a career with meaningful purposeimproving lives through your lifes work.

About this role:
In Cardiac Rhythm Management (CRM) we offer solutions for treating irregular heart rhythms and heart failure, and protecting against sudden cardiac arrest. Boston Scientific develops, manufactures, and markets a broad array of products and services that enable less-invasive care for some of the most threatening cardiac conditions. Weve been expanding indications and conducting pivotal research for nearly 20 years, resulting in increased access to the lifesaving and life-enhancing benefits of ICD and CRT therapies.

This role promotes commercially approved company products as part of a team through education of current and potential customers, implant and patient clinic coverage within a defined region by providing clinical education and sales support in order to assist in achieving projected sales goals and increasing sales revenues within product segments.

Your responsibilities will include:

* Serves as primary resource for clinical support in the areas of device implant coverage, basic troubleshooting, programming, and patient follow-up of company products.
* Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
* Attends device implants in the labs and operating room of hospital accounts and performs patient follow-up to assure customer and patient success with the implanted products.
* Develops relationships with hospital personnel (e.g. through casual conversation, meetings, product presentations, participation in conferences) and assists in identifying key decision makers in order to facilitate future sales.
* Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, marketing, technical support) to develop optimal solutions.
* Follows company and divisional guidelines for managing commercial inventory.
* On-call duties may be required from time-to-time, 24 hours a day, 7 days per week.
* In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

Minimum Qualifications

* 0-2 years work experience with bachelors degree in Biomedical Engineering, Science, Math, Business, Nursing preferred and/or equivalent technical work experience.
* The ability to understand, communicate and train others in the use and understanding of complex medical device software algorithms as it pertains to device therapy and diverse disease states.
* Ability to communicate clearly and effectively with all levels of the medical community including patients.
* Demonstrated ability to work as part of a highly motivated team where flexibility and adaptability in a fast-paced, constantly changing work environment are paramount and urgency often dictates a dynamic work schedule.
* Ability to take rotational 24/7 call with a sales team involving holidays, weekends.
* A self-starter with the ability to work independently, efficiently and effectively where daily schedule varies by hours worked and tasks managed while remaining accountable to company, region and team goals.

Desired Qualifications

* Previous experience working in an Electrophysiology (EP) Lab, device clinic and/or Cardiac Catheterization (Cath) Lab.
* Medical device sales, sales support, clinical education and/or clinical research experience.

About us

As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If youre looking to truly make a difference to people both around the world and around the corner, theres no better place to make it happen.

Requisition ID: 475200