Job Description

As an Area Manager, you'll lead a team of Business Relationship Managers (BRMs) in developing new business and deepening existing relationships to position Chase as the primary bank for our clients.

Responsibilities (in order of importance):

* Provide leadership, management, support, direction, and guidance to a team of BRMs within a territory in developing new deposit, cash management, and credit business while focusing on relationship-building, client experience, and risk management
* Manage performance of individual team members, holding all BRMs accountable for achieving business priorities with a focus on client experience and risk management
* Manage the areas revenue and profitability and monitor adherence to credit quality, regulatory requirements, and risk protocols; utilize reporting and metrics to monitor team performance, identify trends, and address or escalate issues in a timely manner
* Coach and develop team on all aspects of managing a portfolio, including relationship management, prospecting, profitability, client experience, and risk management; provide expertise to team on loan structuring, pricing, and developing customized solutions; help team identify solutions to complex challenges
* Hold BRMs accountable for understanding the personal financial goals and needs of their business clients and connecting them with specialists who can help meet their financial needs
* Build collaborative relationships with partners across lines of business - Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, and Private Bank - to foster a One Chase, client-centric environment
* Actively recruit and maintain a pipeline of diverse viable candidates; select, hire, develop and retain top quality talent by creating an inclusive and respectful team environment
* Represent bank in a community leadership capacity such as Chamber of Commerce and local non-profit boards

Qualifications:

* Seven or more years of experience in a business banking relationship management role or related business lending experience; direct in-person contact required
* Bachelors degree in Finance or related field or equivalent work experience strongly preferred
* Prior experience in managing a relationship development team preferred
* Expert knowledge of deposit and cash management products and services
* Expert knowledge of business credit underwriting with commercial credit training preferred
* Strong communication skills with individuals at all levels, internally and externally
* Ability to analyze reports, metrics, and other data to identify trends, issues, and opportunities
* Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes
* Ability to balance needs of clients with associated risks and interests of the firm
* Consistently use a disciplined process to manage time; use time strategically to balance long-term and day-to-day demands of management role
* Ability to lead proactively through change
* Strong current business network; viewed as a leader in community organizations with demonstrated business acumen
* Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint
* Ability to travel occasionally for key business and leadership meetings and training