Job Description

Engagement Manager, Patient Data



Primary Location: San Mateo, California, United States Additonal Locations: Carlsbad, CA, USA; Irvine, CA, USA; San Francisco, CA, USA; Santa Clarita, CA, USA Full time R1183090 Date Posted: 02/12/2021

Job description

Engagement Manager, Patient Data

Position Purpose:

* Manages multiple consulting projects of varying complexity and ensures on-time and on-budget delivery for clients in the pharmaceutical or related industries.
* Contributes to new business development and maintaining and strengthening client base.

Principal Accountabilities:

* Manages project teams including both internal and external resources in the design, development and delivery of client solutions.
* Provides coaching and direction to Consultants and Senior Consultants across multiple projects at any given time.
* Leads teams to review and analyze client requirements or challenges and develops estimates associated with proposals that ensure profitability and high client satisfaction with limited if any senior management input.
* Develops project plan with timelines and deliverables and leads project to successful completion, on-time and on-budget, from start to finish with little senior management guidance.
* Recommends improvements and alternative solutions to resolve problems. Serves as key point of contact with client.
* Identifies opportunities for project efficiencies through utilization of offshore resources
* Provides high level input to, and ensures the development of, client reports and presentations and delivers all or significant portions of findings to client.
* Develops and/or elevates new business opportunities through the identification of follow-on work and new leads.
* Manages multiple external data sets (client data, vendor data) and incorporates into deliverables with IQVIA data assets.
* Provides follow-up with client after project deliverables have been completed to ensure client satisfaction.
* Proactively continues to strengthen subject matter expertise through on the job experience, participation in conferences and symposiums and other forums for professional knowledge sharing.
* Proactively mentors, coaches and shares subject matter expertise with others to elevate our capabilities to deliver world-class solutions for clients.
* Takes a leadership role in the completion of internal projects.

Minimum Education, Experience, & Specialized Knowledge Required:

* Bachelors degree with 8-12 years of related experience including consulting and pharmaceutical and/or healthcare industry experience.
* Possesses demonstrated expertise in one or more practice areas.
* Demonstrates excellent project management skills and client influencing and relationship building skills.

Additional Requirements:

* In-depth understanding of IQVIA data assets and the Consulting and Services core offerings with a strong focus on patient level data.
* Works willingly and effectively with others in and across the organization to accomplish team goals and is effective working in a matrix environment.
* Experienced with developing consultative relationships with senior level managers and executives at clients in the pharmaceutical/healthcare industry.
* Ability to manage multiple projects, juggle priorities and deliver on tight deadlines.
* Knowledge of consulting methodologies, tools and techniques related to functional area.
* Knowledge of key issues and current developments in the pharmaceutical and healthcare industries.
* Excellent presentation, communication and client influencing skills.
* Has established network and referral contacts.
* Possesses the necessary subject matter expertise and project management skills to effectively manage projects across more than one practice area.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIAs Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.