Genuine Parts Company

Customer Service Representative (Inside Sales)

Posted on: 19 Feb 2021

Salt Lake City, UT

Job Description

Motion Industries' salespeople provide the highest levels of technical support in the industry. Our Customer Service Representatives (Inside Sales) professionally represent the Company to our customers with the knowledge and skills to provide them the product or service they need. Motion Industries offers an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick and holiday pay.

Responsibilities

* Respond to customer inquiries, provide quotes, and take customer orders
* Order and source products
* Negotiate sale and purchase prices
* Proactively generate sales and promote Company products
* Expedite backorders
* Assist with pulling inventory and preparing shipments
* Assist with customer returns
* Interact with customers and suppliers to obtain and fill orders correctly
* Troubleshoot customer concerns

Qualifications

* Good customer service and communication skills
* Reliable, organized, detailed, and focused
* Industry and sales experienced preferred
* Working knowledge of Microsoft Office suite, especially Outlook and Excel
* Knowledge of supply chain systems helpful
* High School Diploma or GED
* Good driving record

GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPCs policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Genuine Parts Company

Atlanta, GA

Genuine Parts Company distributes automotive replacement, industrial parts and materials, and business products in North America, Australia, New Zealand, the United Kingdom, France, Germany, Poland, and Puerto Rico. The company distributes automotive replacement parts for imported vehicles, trucks, SUVs, buses, motorcycles, recreational vehicles, farm vehicles, small engines, farm equipment, and heavy duty equipment; and accessory items for automotive aftermarket, such as repair shops, service stations, fleet operators, automobile and truck dealers, leasing companies, bus and truck lines, mass merchandisers, farms, industrial concerns, and individuals.

It also distributes industrial replacement parts and related supplies, such as bearings, mechanical and electrical power transmission products, industrial automation products, hoses, hydraulic and pneumatic components, industrial and safety supplies, and material handling products for original equipment manufacturer, as well as maintenance, repair, and operation customers in equipment and machinery, food and beverage, forest product, primary metal, pulp and paper, mining, automotive, oil and gas, petrochemical, pharmaceutical, power generation, alternative energy, transportation, ports, and other industries, as well as for governments. In addition, the company provides a range of services and repairs comprising gearbox and fluid power assembly repair, process pump assembly and repair, hydraulic drive shaft repair, electrical panel assembly and repair, hose and gasket manufacture and assembly, and other services.

Further, it distributes office furniture, technology products, general office and school supplies, cleaning, janitorial and breakroom supplies, safety and security items, healthcare products, and disposable food service products to resellers. The company was founded in 1928 and is headquartered in Atlanta, Georgia.

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