Job Description

Company Description

At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career.

Job Description

THE IMPACT YOU WILL MAKE

Enterprise Tools Product Manager - Director role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
* Collaborate with developers to understand unmet needs and to imagine, specify, plan and innovate.

* Define, develop, test and validate new product features with customers to ensure needs are met.

* Build, procure, integrate, deliver and promote the capabilities for intended and potential customers.

* Operate, maintain, support and sustain the product for its customers. Phase out, retire or replace product components or capabilities as they become redundant.

* Establish best practices and guidelines for existing or new technologies.

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

* 8 years

Desired Experiences

* Bachelor degree or equivalent; Master degree preferred

Skills

* Skilled in establishing a vision that reflects customer and business needs.
* Ability to perform continuous exploration to understand what customers need and want, using these insights to inform the vision and roadmap.
* Adept at the planning cycle to ensure product management presents the vision, roadmap, and highest priority features of the program backlog.
* Experience in providing metrics that matter across a diverse suite of tools.
* Experience establishing an effective tech for tech product management practice, incorporating journey maps, empathy interviews, wardley maps, etc.
* Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC
* Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
* The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.
* Skilled in creating visual concepts, creating content, and editing content by hand or with the help with computer software to communicate ideas
* The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
* The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
* Skilled in cloud technologies and cloud computing
* Ability to frame ideas as systems and analyzing the inputs, outputs, and process
* The group of skills related to Operational Excellence including improving and overseeing operations
* The group of skills related to Programming including coding, debugging, and using relevant programming languages
* Adept at managing project plans, resources, and people to ensure successful project completion
* Experience helping an organization to plan and manage change in effort to meet strategic objectives
* Experience gathering accurate information to explain concepts and answer critical questions
* Experience identifying and selecting strategic options, and identifying resources to meet the defined objectives
* The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
* Collective capabilities for leadership, including leading teams, giving feedback, facilitating meetings, and coaching and mentoring
* The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.
* Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS
* Skilled in supporting, controlling, monitoring, and management of large, complex, and sometimes geographically-dispersed IT infrastructure and applications in order to optimize IT service delivery
* The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.
* Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
* Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
* Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI
* Experience forecasting, predicting, and monitoring financials with a focus on ratios, equities, and debts

Tools

* Skilled in Active Directory
* Skilled in Visio
* Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms
* Skilled in SQL
* Skilled in Python object-oriented programming
* Experience using SharePoint
* Skilled in Excel
* Skilled in AWS Management and Governance suite of products such as CloudTrail, CloudWatch, or Systems Manager
* Skilled in Tableau
* Skilled in ServiceNow to manage digital workflows
* Skilled in AWS Developer tools such as CodeBuild, CodeDeploy, CodeStar, or CodePipeline
* Experience using JIRA
* Experience using Salesforce CRM
* Experience using scheduling software to book events

Additional Information

Job REF ID: REF1978E

The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.