Technical Application Support Analyst
Posted on: 19 Feb 2021
Reston, VA
Job Description
Company Description
At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career.
Job Description
As a valued colleague on our team, you will identify operational issues by observing and studying system functioning and performance results, investigate complaints and suggestions, as well as interview process supervisors and operators, and complete troubleshooting procedures.
THE IMPACT YOU WILL MAKE
Our Technical Application Support Analyst will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
* With support from more experienced team members, execute operational priorities.
* Support development of operational solutions by researching and gathering information about alternative solutions, related costs, and the impact on the total system.
* Improve operational quality results by studying, evaluating, and recommending basic process re-designs and assist with implementing changes.
* Gather information and opinion to inform unit design and modification teams.
Qualifications
THE EXPERIENCE YOU BRING TO THE TEAM
Desired Experiences
* Bachelor degree or equivalent
Skills
Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
Skilled in cloud technologies and cloud computing
Ability to automate, help automate existing processes
Ability to become the SME of 5-6 applications, maintain customer relationship per application
Tools
Skilled in SQL
Experience in Autosys, Autosys Commands
Experience in SOA, TIBCO BE & BW technologies
Skilled in using UNIX, UNIX Commands
Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms
Knowledge of Oracle
Additional Information
Job REF ID: REF1928T
The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.
Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.
Fannie Mae
Washington, DC
Federal National Mortgage Association provides a source of liquidity to the mortgage market and supports the availability and affordability of housing in the United States. It securitizes mortgage loans originated by lenders into Fannie Mae mortgage-backed securities (Fannie Mae MBS). The company operates in two segments, Single-Family and Multifamily. The Single-Family segment securitizes and purchases single-family fixed-rate or adjustable-rate, first-lien mortgage loans, or mortgage-related securities backed by these loans; and loans that are insured by Federal Housing Administration, loans guaranteed by the Department of Veterans Affairs and Rural Development Housing and Community Facilities Program of the U.S. Department of Agriculture, manufactured housing mortgage loans, and other mortgage-related securities. This segment also provides single-family mortgage, as well as credit risk and loss management services.
The Multifamily segment securitizes multifamily mortgage loans into Fannie Mae MBS; purchases multifamily mortgage loans; and provides credit enhancement for bonds issued by state and local housing finance authorities to finance multifamily housing. This segment also issues structured MBS backed by Fannie Mae multifamily MBS; buys and sells multifamily agency mortgage-backed securities; and offers delegated underwriting and servicing, as well as multifamily mortgage, and credit risk and loss management services. The company serves mortgage banking companies, savings and loan associations, savings banks, commercial banks, credit unions, community banks, specialty servicers, insurance companies, and state and local housing finance agencies. Federal National Mortgage Association was founded in 1938 and is headquartered in Washington, the District of Columbia.
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IndustryBanking/Financial Services
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No. of Employees7,400
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Website
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Jobs Posted348
